The Meal Prep Queen - Policy
BY ORDERING / ENROLLING IN SERVICES WITH THE MEAL PREP QUEEN, YOU AGREE WITH THE FOLLOWING POLICIES!
The Meal Prep Queen (MPQ)
Orders: Orders are due by Thursday at 8 pm CST for pick up the upcoming Sunday. It is the customers responsibility to enter their order correctly and chose the correct meals they want. The Meal Prep Queen reserves the right to refuse service.
Pick up: Pick up is on Sunday. Unless otherwise arranged and approved by MPQ, ALL pick ups will occur on Sunday. It is the responsibility of the customer to pick up their food at the given time frame. Failure to pick up your food at the agreed time and place, will result in your order being cancelled. NO REFUNDS will be given. NOTE: Contact MPQ if you would like an alternate pick up time or to inquire about delivery by Thursday at 8 pm CST for the upcoming Sunday delivery. No changes to pick up time, location or delivery can be made after Thursday at 8 pm CST.
Food: Due to the fact that all meals and protein balls are handmade, they cannot be guaranteed to all be identical. For example, some protein balls may be slightly bigger than others.
Food allergies: It is the customers responsibility to inform The Meal Prep Queen of any allergies that they have. The Meal Prep Queen will try to accommodate the allergy request. If unable, The Meal Prep Queen reserves the right to inform the customer that the order cannot be fulfilled. The Meal Prep Queen is not responsible for any allergic reactions that may happen. All meals and protein balls are cooked in a home where products that the customer may be allergic are used. Advise MPQ of any allergies prior to making an order.